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Aloha, we welcome you to stay with us during your visit to Hawaii. Ohana Stay was founded on the core principle that visitors and guests to our beautiful state of Hawaii deserve a clean and comfortable home away from home during their visit.

We pride ourselves in providing our guests with a seamless experience. Settle into one of our fully furnished and fully stocked properties, and enjoy the aloha of the aina.

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Frequently Asked Questions

Payment of 40% of the total amount is required on confirmation of your booking. This deposit secures your booking and dates. The balance is due 60 days prior to your checkin. If the booking is within 60 days of the checkin date, then 100% will be due at the time of booking. One (1) day prior to checkin, a hold will be placed (but not charged) on your credit as a security deposit. This is in case there is any damage to the property or violation of House Rules during your stay. This hold is released within 10 days of departure provided that there are no incidents during your stay.
To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 60 days before check-in If the guest cancels between 30 and 59 days before check-in, guest will be refunded 50% of the total charge. If the guest cancels with less than 30 days prior to checkin, there will be no refund.
We welcome your ohana, including your children, to stay at our properties! We welcome children to our accommodation but don’t have special equipment on-site.
Check-in time is 3PM and check-out time is 10AM. This ensures that our cleaning crew has ample time to clean and sanitize the property before each guest’s stay. Exclusively for our guests who book directly through this website, if we are able to accommodate an early check-in or a late check-out, we can provide it for free! Please contact us to see if early check-in/late check-out may be available.
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